1. Introduction
This Privacy Policy explains how distip collects, uses, processes, and protects personal data in connection with its messaging and communication services.
distip is committed to complying with the Information Technology Act, 2000, SPDI Rules, and applicable Indian regulations.
2. Information We Collect
We may collect:
a) User Information
- Name
- Business details
- Contact number
- Email address
- Billing information
b) Device Information
- IP address
- Browser type
- Device identifiers
c) Cookies Data
- Session cookies
- Analytics cookies
d) Message Data
- Message metadata
- Template usage
- Delivery reports
distip does not access end-to-end encrypted message content unless required for technical routing.
3. Purpose of Data Collection
Data is collected to:
- Provide messaging services
- Process billing
- Ensure compliance
- Improve platform performance
- Prevent fraud
4. Consent for WhatsApp & RCS Data Processing
Users must obtain explicit opt-in consent from recipients before sending messages.
By using distip, you confirm lawful consent collection and agree to platform data sharing policies of Meta and telecom operators.
5. Legal Basis for Processing
We process data based on:
- Contractual necessity
- Legal compliance
- Legitimate business interests
- User consent
6. How We Use Collected Data
distip uses data to:
- Deliver WhatsApp & RCS messages
- Verify business accounts
- Provide support
- Monitor compliance
- Generate analytics
7. Data Retention & Deletion
Data is retained only as long as necessary for business and legal purposes.
Users may request deletion subject to regulatory requirements.
8. Data Sharing with Third Parties
Data may be shared with:
- Meta (WhatsApp)
- Google (RCS infrastructure)
- Telecom operators
- Payment gateways
- Regulatory authorities
Such sharing is limited to service provision and legal compliance.
9. Security Measures & Encryption
distip implements:
- SSL encryption
- Secure cloud hosting
- Role-based access control
- Firewalls and monitoring systems
However, no system is 100% secure.
10. Cookies & Tracking Technologies
Cookies are used to:
- Maintain sessions
- Improve user experience
- Analyze performance
Users can disable cookies via browser settings.
11. Data Transfer & Storage (India-Based)
Data is primarily stored on secure servers located in India.
Cross-border transfers may occur where required by Meta or telecom infrastructure.
12. User Rights
Users may:
- Access their data
- Correct inaccuracies
- Request deletion
- Withdraw consent (subject to contract obligations)
Requests can be made via email.
13. Policy for Children
distip does not knowingly collect data from individuals under 18 years of age.
14. Updates to Privacy Policy
We may revise this Privacy Policy periodically.
Updated versions will be posted on our website.
15. Governing Law (India)
This Privacy Policy is governed by Indian law.
Courts in Gurugram, Haryana shall have jurisdiction.
16. Contact Information
distip
SCF 123, 1st Floor
Radha Palace, Civil Line, Gurudwara Road
Gurugram – 122001, Haryana, India
Phone: 9212567826
Email: ARJUN4DIYA@GMAIL.COM