— PRIVACY POLICY —

Introduction

Distil is committed to protecting your privacy and ensuring lawful processing of personal and business data.

This Privacy Policy explains how Distil collects, uses, processes, stores, and protects data in connection with its messaging services, including WhatsApp Official API and RCS communications.

This Policy complies with:

Information Technology Act, 2000
IT (Reasonable Security Practices and Procedures) Rules
Applicable Indian data protection regulations

Information We Collect

We may collect:

1. User Information

Business name
Contact person details
Phone numbers
Email addresses
Billing information

2. Device Information

IP address
Browser type
Device identifiers
Log data

3. Message Data

Message templates
Delivery reports
Timestamp logs
Opt-in records

4. Cookies & Tracking Data

Session cookies
Performance analytics cookies

Purpose of Data Collection

We collect data to:

Provide messaging services
Process WhatsApp and RCS communications
Verify business identity
Comply with regulatory requirements
Improve platform performance

Consent for WhatsApp & RCS Data Processing

By using Distil’s Services, you confirm that:

You have obtained explicit opt-in consent from message recipients.
You authorize processing of messaging data via Meta Platforms, Inc. and Google LLC infrastructure.

Distil processes data strictly as a technology intermediary.

Legal Basis for Processing

We process data based on:

Contractual necessity
Legitimate business interests
Legal compliance obligations
User consent

How We Use Collected Data

Data may be used for:

Account creation and management
Message routing and analytics
Customer support
Fraud detection
Regulatory compliance

We do not sell personal data to advertisers.

Data Retention & Deletion

We retain data only as long as necessary for:

Contractual obligations
Legal compliance
Audit requirements

Clients may request deletion of account data subject to legal retention obligations.

Data Sharing with Third Parties

We may share necessary data with:

Meta Platforms, Inc.
Google LLC
Telecom service providers
Cloud hosting providers
Government authorities when legally required

All third-party sharing is limited to operational necessity.

Security Measures & Encryption

Distil implements:

Secure HTTPS protocols
Role-based access control
Server firewalls
Encrypted API communication

We follow industry-standard security practices as required under Indian IT Rules.

Cookies & Tracking Technologies

Cookies help us:

Maintain login sessions
Analyze usage trends
Improve user experience

Users may disable cookies via browser settings, though certain features may not function properly.

Data Transfer & Storage (India-Based)

Data is primarily stored on secure servers located in India or compliant jurisdictions.

Cross-border data transfer may occur where required for WhatsApp or RCS routing infrastructure.

User Rights

Users have the right to:

Access their data
Request corrections
Request deletion (subject to legal obligations)
Withdraw consent

Requests can be sent to foundertechyuva@gmail.com.

Policy for Children

Distil does not knowingly process data of individuals under 18 years of age.

If such data is identified, it will be deleted promptly.

Updates to Privacy Policy

We may revise this Privacy Policy periodically.

Material changes will be notified via website update.

Governing Law (India)

This Privacy Policy is governed by Indian law.

Disputes shall be subject to courts in Aurangabad, Maharashtra.

Contact Information

Distil
Build No. L-6/68 Mhada Colony Satara Parisar
Near Chate Public School
Aurangabad – 431010, Maharashtra
Phone: +91 9028902660
Email: foundertechyuva@gmail.com